Frequently Asked Questions
Our FAQ
Have questions? We are here to help. Still have questions or can't find the answer you need? Give us a call at 801-890-5211 today!
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What are your business hours?Our operating hours are Monday thorugh Friday from 9:00am to 6:00pm and on Saturdays from 9:00am to 2:00pm. Our phone hours are currently open 24/7 so don't hesitate to reach out.
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What kind of products do you use?We only use the highest quality, most effective, and safest products on the market. All of our products are rated for hospital and veterinary office usage. If you have any concerns about our products, reach out and we can discuss specifics.
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What type of payment methods do you accept?We accept cash, check, and credit cards. With credit cards, there is a small processing fee.
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Do you have a cancellation policy?Here at Utah Pest Control, we take our customer relationships very seriously. It is our feeling that if you have an issue with our service, we would love the chance to make it right. If we have exhausted all of our options, we can part ways on a good note.
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What is your pricing structure?It is all very personal to your home and your needs which is why we would love to give you a personalized quote. We don't even need to come to your home to do that. All we need is the square footage of your home and yard and a quick discussion of what you need.
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What is your treatment schedule?For pest control, we come out at do an initial "bug flush" treatement and to break the egg cycle. Then 30 days later, we do our first normal treatment. From there we come out quarterly. For mosquito control, that is a monthly service through the warm months. Lawn care is typically a 5 service regimen beginning in April with each service spaced about 6 weeks apart.
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Do you warranty your work?When you sign up for our programs, all of our work is warrantied. If you call for a one time treatment, we cannot warranty the work.